About Counselling

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What to expect

You have taken the brave step to look after your mental health. If this is your first time seeking a therapist this may be an overwhelming task full of Anxiety for you. Please review the Bios of our a great Under The Rainbow therapist team, as we offer affordable counselling as part of our service. Reach out to the therapist you feel you have the most connection with.

Therapeutic Process

We in Under The Rainbow place immense importance on the therapeutic relationship between client and therapist, as we believe this is the most important aspect of therapy, and an important ingredient for therapy to flourish between client and therapist.

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The Client Role

Outlined below are the key roles of both client and therapist to give you a clearer understanding of the therapeutic process.


Communicate your needs to the Under The Rainbow therapist at your first meeting. It is important to have a clear understanding of what goals you would like to achieve during the therapeutic process.

Be mindful of the working agreement outlined by your therapist, this will ensure a solid foundation is in place as you start the therapeutic journey together.

Be regular and punctual in relation to your appointments, this action not alone respects the therapist you have chosen to work with, but places value on the therapeutic process, and in doing so aids and supports your mental health.

Ensure your financial payments are paid in an efficient and timely manner.

Listen to what the therapist may suggest you do to support your mental health during your appointments i.e., journalling, creative tasks. Therapy is not only just Talk therapy but requires actions outside of the therapy room to support the process of therapy. Indeed, these suggestions given by your therapist may have proven beneficial in supporting their mental health.

Be honest with your therapist if you feel the working therapeutic relationship is not working for you. Outline reasons and discuss with your therapist ways of going forward.

The Role Of the Under The Rainbow Therapist

Safe & Welcoming Space

They provide a safe and welcoming space for their clients to attend, whether it be online or in person.

Non-judgemental Space

They provide a non-judgemental space where the client can express their deepest fears without fear of judgement.

Confidentiality & Ethics

They ensure the concept of confidentiality is maintained to a high standard, abiding by the ethics and codes of the professional body they are a member of.

Empathy

They have during their studies acquired the understanding of the importance of the roles of active listening, empathy, and positive regard for the client plays in the therapeutic process.


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We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

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We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

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This online privacy policy applies only to information collected through our website and not to information collected offline.

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Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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